04-26-2013 03:41 PM
I have had the Z10 for almost 2 weeks and it has cut off 5 times and is hard to cut back on. I am running OS ver.10.0.9.422
Also it will come out of the Bedtime mode (Sleep) by it's self. Any help in this matter would be appreciated.
04-29-2013 03:50 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Did you install any new applications on the BlackBerry Z10 lately? When the BlackBerry Z10 turns off, do you notice the battery level is low? Also how often does it shut off?
I look forward to your reply.
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04-29-2013 05:25 AM
09-11-2013 02:57 PM
My new BB Z10 turns off several times a day, no matter the battery level. I sent it for techncial service to Movistar and they sent it to Blackberry and I got te phone back saying they adjusted the baterry and updated the software however it continues turning off several times a day.
I use my BB for work and I am having big problems as I dont know if it is off!!!
There must be a solution from Blackberry, its an expensive phone
09-12-2013 09:03 AM