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BlackBerry® Z10

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Regular Contributor
Posts: 55
Registered: ‎04-04-2012
My Device: BB Device
My Carrier: VZW & ATT

BB Z10: Unable to upgrade from 10.1.0.2019 to 10.2.*

Hi, 

 

I bought a Z10 device and it has OS version 10.1.0.2019. 

 

I want to upgrade the device to OS version 10.2 but I get a message "You have the latest software" when I used Setting > Software Update > Check for update option. 

 

I also used BlackBerry Link software but it also shows the same messages when I press "Check for updates" button.

 

Please advise how can I upgrade to10.2.

Thanks

 

Forums Veteran I
Posts: 1,957
Registered: ‎11-01-2013
My Device: Z30, Z10 (10.3.2.2876), 9860 (7.1), Samsung S4
My Carrier: Indosat

Re: BB Z10: Unable to upgrade from 10.1.0.2019 to 10.2.*

Hi

 

You can update through this link. By John Clark. Upgrading BB10 OS Using Sachesi for an OTA-like Up...

 

Good luck.


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Self Support: Knowledge Base & Manuals

Developer
Posts: 120
Registered: ‎02-06-2013
My Device: DAB, DAC, Lost red Z10, Regular Replaced Z10, PlayBook
My Carrier: airtel

Re: BB Z10: Unable to upgrade from 10.1.0.2019 to 10.2.*

Try doing that when you connect to a wifi network.

Or If you believe in some hit & trial then try and install waze app, that might trigger the update, just saying.


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Forums Veteran I
Posts: 1,873
Registered: ‎12-23-2013
My Device: Z30, Z10
My Carrier: Vodacom

Re: BB Z10: Unable to upgrade from 10.1.0.2019 to 10.2.*

The update has not been released by your carrier, use the link supplied by arthur72.

Regular Contributor
Posts: 55
Registered: ‎04-04-2012
My Device: BB Device
My Carrier: VZW & ATT

Re: BB Z10: Unable to upgrade from 10.1.0.2019 to 10.2.*

Thanks arthur72.

 

I tried to follow the steps but I cannot download Sachesi for windows. I also google-ed but did not find any valid link to download it for Windows. 

 

Sali

Forums Veteran I
Posts: 1,873
Registered: ‎12-23-2013
My Device: Z30, Z10
My Carrier: Vodacom

Re: BB Z10: Unable to upgrade from 10.1.0.2019 to 10.2.*


salmanali2074 wrote:

Thanks arthur72.

 

I tried to follow the steps but I cannot download Sachesi for windows. I also google-ed but did not find any valid link to download it for Windows. 

 

Sali


Tried your link, found no problem.

Trusted Contributor
Posts: 166
Registered: ‎03-07-2014
My Device: Z10 STL100-2
My Carrier: Out

Re: BB Z10: Unable to upgrade from 10.1.0.2019 to 10.2.*

Sachesi blog

 

It's Google result, I just can't believe You couldn't do it yourself

Regular Contributor
Posts: 55
Registered: ‎04-04-2012
My Device: BB Device
My Carrier: VZW & ATT

Re: BB Z10: Unable to upgrade from 10.1.0.2019 to 10.2.*

Thank you for your time. 

 

I got that link and you can find my two posts (at different time) on the same page under "Sali" where I am asking the author to fix the Widnows download link.  

 

I would appreciate if you click on the "Windows 1.1.3 (5400KB, 32-bit)" link on that page then start downloading and see if its download the software for you. 

 

 

Sali 

Highlighted
Forums Veteran I
Posts: 1,873
Registered: ‎12-23-2013
My Device: Z30, Z10
My Carrier: Vodacom

Re: BB Z10: Unable to upgrade from 10.1.0.2019 to 10.2.*


salmanali2074 wrote:

Thank you for your time. 

 

I got that link and you can find my two posts (at different time) on the same page under "Sali" where I am asking the author to fix the Widnows download link.  

 

I would appreciate if you click on the "Windows 1.1.3 (5400KB, 32-bit)" link on that page then start downloading and see if its download the software for you. 

 

 

Sali 


I already told you that it works, I downloaded the file but did not open it.

Trusted Contributor
Posts: 166
Registered: ‎03-07-2014
My Device: Z10 STL100-2
My Carrier: Out

Re: BB Z10: Unable to upgrade from 10.1.0.2019 to 10.2.*

[ Edited ]

I did it too in the same manner.

Maybe You should to edit Your firewall rules/antivirus settings