Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
04-23-2013 08:29 PM
Good night to everyone!
Iesterday I bought a BB Z10, instead of buying any other smartphone, because of the possibility to migrate "easily" my data, I had a BB Bold 9700.
1- I can not restore my data from BB Protect on the Z10;
2-the migration do not migrate mail account;
3-sms and mms are impossible to migrate;
I read my webmail with Outlook, and this is the vault of my data, but I need to read the mails on my BB because I am always outdoor; even after the synchronization of Outlook with the webmail, I need to read on my BB Z10 the mails with useful information for my job.
Now, when I synchronize Outlook on the PC the BB Z10 loose all the mail:
is it possible to keep a copy of the mails on the BB Z10 like it happened on BB Bold 9700??????
Thaks in advance for your attention.
04-24-2013 01:14 AM
I used BB Link to migrate my SMS messages from my 9810 and all worked fine.
As for the mail issue this is an issue with how you have Outlook set up. You need to adjust your account settings in Outlook to leave a copy of mail on the server. Better yet, and depending on your email service provider's capabilities, you should set up Outlook to access your email using IMAP instead of POP (as you are doing now.) That way the changes made either in Outlook or the device will sync to the other.
04-24-2013 01:16 AM
Keep in mind that the Z10 utilizes a completely different email access method than your old BB. Your old BB utlized the BIS system for email retrieval....that's a completely different system altogether.
04-25-2013 12:54 AM
Thank for the suggestion, it still doesn't work.
As I need to have a copy of the mail on BB I think I'll give back my BB Z10 and take an other smartphone, Samsung or Iphone on which works.
04-25-2013 12:57 AM
04-25-2013 01:03 AM
04-25-2013 01:09 AM
I have have a lot of mail per day, some with big attachment, 4-5 Mb, I can leave the mails on the server for few days. After? I would like to have a permanent copy of the mails on Z10, till I decide to delete it. I think it is not difficult to have an option that make me choose if I want to keep the mails...... The same as Outlook, which keep mails...
04-25-2013 01:12 AM
04-25-2013 01:24 AM
Because of the amount in bytes of tha mails, in any case after 10, 20 days I'll reach te limit of the server. The Z10 should work like Outlook, not difficult, keep the mails till I decide to delete it, instead of delete the mails if on the server are deleted.