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BlackBerry® Z10

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Contributor
Posts: 19
Registered: ‎09-29-2012
My Device: blackberry bold
My Carrier: bell canada

BB link didn't copy pictures or videos

I used BB link to copy data from Bold to z10. It copied everything but the pictures and videos. Is there another way to upload the pictures and videos to z10?

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: BB link didn't copy pictures or videos

Hi takaya01,

 

Were your videos and pictures stored on a media card or the device memory of your BlackBerry Bold?

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

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Contributor
Posts: 19
Registered: ‎09-29-2012
My Device: blackberry bold
My Carrier: bell canada

Re: BB link didn't copy pictures or videos

On media cars. I wouldn't be any idea how to put them anywhere else.
Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: BB link didn't copy pictures or videos

As you pictures and videos are stored on a media card, they won't get transferred to your new BlackBerry Z10. You can simply insert your media card into your device to see all of your pictures and videos.

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!