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BlackBerry® Z10

New Contributor
Posts: 4
Registered: ‎02-14-2013
My Device: Z10
My Carrier: Telus

BB10 Freezing

LOVE BB10 so far... only one issue:  About once a day (and often after I've been charging my phone overnight), the phone 'freezes'.  I can still scroll around and move from page to page, but my phone does not receive emails, texts, etc., and when I try to open an application, the app instantly closes.  The only resolution appears to be restarting, which is becomming annoying!


Any ideas on a more permanent fix?


Many thanks,


Forums Advisor I
Posts: 568
Registered: ‎02-05-2013
My Device: Blackberry Z10, Blackberry Playbook 64gb
My Carrier: Bell

Re: BB10 Freezing

If you are experiencing it on a daily bases and even after a battery pull, then I would suggest to do a BB link factory restore and start from scratch.  Your Z10 should not be freezing, it is possible a 3rd party application is causing the issue.