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BlackBerry® Z10

Posts: 24
Registered: ‎12-30-2009
My Device: HTC One 801n.
My Carrier: Three (3)

BB10 - Z10 BBM Server Activation Problem.. (UK)

Since 9.10 am on the 3/5/13 

My BBM went down. I contacted 3 who I'm connected with and they reset all the settings on my account. 

Then my phone rebooted. 


After the reboot it will not log on to the BBM Server and now BBM is not available. But I still get messages in Notifications saying I'm being messaged but when I click on them it tries to activate bbm. 

It was working fine yesterday. As anyone else had the same problem ? 

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: BB10 - Z10 BBM Server Activation Problem.. (UK)

Hey Ginge9570,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


If you try to connect to BBM through Wi-Fi, are you able to access the messages or contacts?  Also can you send me a private message with your PIN number so I can investigate further?


I look forward to your reply.





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