03-01-2013 07:17 PM
I restored my info from my BB7 to the BB10 and it seems to be missing a lot of contacts but besides the fact I'm trying to backup my current bb10 running the latest update released yesterday and an error message after 55% each time.
I've restarted the computer and the device numerous times and get the same error at 55% and says please check that the device is on or connected.
03-02-2013 11:17 AM
Only contacts that are not setup for wireless sync will be transferred during the device switch. In regards to the error, I assume this occurs when restoring your data to your BlackBerry Z10?