02-17-2013 02:17 AM
I had been struggling since yesterday to restore my BBM after switching on Z10 from Bold 7970. I have done the following so far;
Switching ON flight mode then switching OFF
Registering Blackberry in NETWORK category
But all in vain.
I have an unlimited global data plan with service provider and my blackberry world ID is logging me in Blackberry World.
In the BBM set up, after clicking on first option of "Restore using Device Switch" TEMPORARY SERVER ERROR message pops up.
The service provider is helpless and suggested to escalate this issue on blackberry.com. So her I am.
02-17-2013 10:32 AM - edited 02-17-2013 10:36 AM
Ask your carrier to escalate you to Blackberry support. No idea why your carrier would send you here to a community forum.
The community may be able to help, but they should have escalated you to BlackBerry tech support.