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BlackBerry® Z10

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Contributor
Posts: 13
Registered: ‎02-17-2013
My Device: Q10
My Carrier: Etisalat

BBM All in vain

I had been struggling since yesterday to restore my BBM after switching on Z10 from Bold 7970. I have done the following so far;

Hard Re-Boot

Security Swipe

Switching ON flight mode then switching OFF

Registering Blackberry in NETWORK category

But all in vain.

I have an unlimited global data plan with service provider and my blackberry world ID is logging me in Blackberry World.

 

In the BBM set up, after clicking on first option of "Restore using Device Switch" TEMPORARY SERVER ERROR message pops up.

The service provider is helpless and suggested to escalate this issue on blackberry.com. So her I am.

Any help??

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Forums Advisor III
Posts: 1,036
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Rogers

Re: BBM All in vain

[ Edited ]

Ask your carrier to escalate you to Blackberry support. No idea why your carrier would send you here to a community forum.

The community may be able to help, but they should have escalated you to BlackBerry tech support. Smiley Wink

-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
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