02-18-2013 01:49 AM
I am a long-term user of BBM who recently purchased a new Z10. Great phone; however when I am sending BBM messengers to my partner, only about half the messages are delivered and read (D and R) , the rest are marked as sent only (grey tick). I have tried the usual tricks of taking the battery out, deleting contact etc, but no luck!
02-18-2013 11:28 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
The contacts that receive just a checkmark, do you receive messages from them? Also if you connect to the Wi-Fi network do you see a difference? Also when you delete the contact, do you re-add them via PIN?
I look forward to your reply.
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