02-14-2013 10:23 PM
I noticed that once in a while when I am trying to message in my groups on BBM that I can initially do so, however when i exit the app and go back in later on all the members of the groups are gone.
Then later ALL the groups gone.
Finally once the phone is restarted the groups are back, however the same error repeats itself and they are gone soon thereafter.
Can someone help me on this?
02-15-2013 02:34 PM
Welcome to the BlackBerry Support Community.
So that we can resolve this issue for you, could you please ask your wireless service provider to open a case with BlackBerry on your behalf so we can look into this in more depth?
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