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BlackBerry® Z10

New Developer
Posts: 10
Registered: ‎05-08-2013
My Device: z10
My Carrier: +60193149507

Re: BBM Temporary Server Error

I have same issue on BBM.These happen when I upgrade the Z10 OS version,but suddenly not complete installation.Most apps can't used until restart a few time.Unfortunely,my BBM can't used until now..

Posts: 96,064
Likes: 24,621
Solutions: 6,420
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM Temporary Server Error

, with the Z10 powered ON, remove the battery, replace and reboot. Do not connect to WiFi, and try the BBM setup again.


If this doesn't work, try it with the WiFi connection.


ALSO >> You have your mobile phone number listed as your "My Mobile Provider" or carrier. Putting your phone number out on the internet on these public forums for the world to see, is not wise. To change that, at the top of this page click on My Settings > Personal Profile > Personal Information, and in the entry block for "Carrier" type the name of your mobile provider.

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New Member
Posts: 3
Registered: ‎06-26-2014
My Device: Z10
My Carrier: Viettel

Re: BBM Temporary Server Error

At last. I repaired the BBM Temporary Server Error.

Here is step by step to make it work again. 

Reason : BBM lost connection with the server, or the BB ID duplicate with other devices (in my case I use samsung note pro)


1. Sign out BBM ID on other devices (you should use different accounts to use BBM)


2. Check again on Z10, if the BBM work


3. If it not work, download BBM 10.3.1 bar 


or you can search it through internet -sys.bbm-


I know, this is not official, but I worked on me

4. Turn on develope mode in the Z10 setting

5. Connect Z10 to your computer, type on the pin pass (if you did set it)
6. Turn on software DDPB to side load, scan the IP and choose the IP appear in develope mode in Z10

7. Side load the bar file into Z10.


8. turn on the BBM after side load. It worked on my device



New Member
Posts: 1
Registered: ‎07-10-2014
My Device: Z10
My Carrier: Virgin Mobile

Re: BBM Temporary Server Error

I upgraded my OS to and my BBM stopped working. It says associating my BB id with BBM and then does something for 3 seconds and gives a temperary server error. This has been going on for a week. Tried everything from battery pull, wifi shut off etc. Nothing works. 


Any solutions?  Thanks in advance.

New Member
Posts: 3
Registered: ‎06-26-2014
My Device: Z10
My Carrier: Viettel

Re: BBM Temporary Server Error

Try above solution.