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BlackBerry® Z10

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New Contributor
Posts: 4
Registered: ‎02-17-2013
My Device: Blackberry Z10
My Carrier: Airtel india

BBM only working over Wifi

Hi,

 

My BBM seizes to work as soon as i step out of a Wifi zone.The Blackberry Data Services Plan is activated on my number and the BBM works just fine as soon as I put my SIM back in my 9900. 

 

Please help ASAP !!

 

Mobile Carrier - Airtel India

 

Thanks and Regards

New Contributor
Posts: 7
Registered: ‎02-17-2013
My Device: Z10
My Carrier: Rogers

Re: BBM only working over Wifi

Try shutting your radio(phone) signal completly off and then turn back on.  This worked for my Z10.

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New Contributor
Posts: 4
Registered: ‎02-17-2013
My Device: Blackberry Z10
My Carrier: Airtel india

Re: BBM only working over Wifi

have tried that, still no success.
Contributor
Posts: 34
Registered: ‎02-28-2013
My Device: Blackberry Z10
My Carrier: STC

Re: BBM only working over Wifi

this always works for me. but the thing is i need to do this everyday or every time i go out of range from my wifi connection. i don't know if it's with the phone.