Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
New Contributor
Posts: 7
Registered: ‎10-03-2013
My Device: blackberry z10
My Carrier: flipkart

BBM says "Associating BBM with your blackberry ID"

HI

 

When i try to connect to BBM it says "Associating BBM with your blackberry ID". The message goes on forever and my BBM chat never opens. I tried to associate with both Wi-Fi and mobile network but the isue is never solved. Tried with restarting the phone too but no luck. Can anyone help me out here.

 

Thanks in Advance.

Developer
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: BBM says "Associating BBM with your blackberry ID"

I see you've tried to reinstall, but what about the steps listed here for specific removal tips.  Sorry this is giving you troubles.  I also wonder if it would work if you have WiFi available.

http://supportforums.blackberry.com/t5/Downloaded-applications-for/bbm7-won-t-associate-with-my-blac...

 

 

 

VIA | Forums Veteran II

http://supportforums.blackberry.com/t5/BlackBerry-Curve/BBM-7-quot-Associating-BBM-with-your-BlackBe...

_______________________________________________________________________________________________
Please thank those who help you by clicking the original button.
If your issue has been solved, please resolve it by marking "Accept as Solution"
New Contributor
Posts: 7
Registered: ‎10-03-2013
My Device: blackberry z10
My Carrier: flipkart

Re: BBM says "Associating BBM with your blackberry ID"

I couldnt delete the application and hence couldnt reinstall either. Anyone know how to delete BBM? Since its a core application, tap and delete wont work.

@josuefunes the link that you provided is for BB7, I have BB 10.

Any solution?

Developer
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: BBM says "Associating BBM with your blackberry ID"

BlackBerry ID BB10.

http://docs.blackberry.com/en/smartphone_users/deliverables/47561/amc1334717897990.jsp

 

 

_______________________________________________________________________________________________
Please thank those who help you by clicking the original button.
If your issue has been solved, please resolve it by marking "Accept as Solution"
Highlighted
Regular Contributor
Posts: 123
Registered: ‎11-05-2013
My Device: dev alpha c
My Carrier: rim

Re: BBM says "Associating BBM with your blackberry ID"

haha .i can help u .guys.  now look what i say ,i have something like u .BBM Is broken .but now BBM is ok .

look this ,that is i say:    http://supportforums.blackberry.com/t5/BlackBerry-Z10/Repair-BBM/td-p/2657531

New Contributor
Posts: 7
Registered: ‎10-03-2013
My Device: blackberry z10
My Carrier: flipkart

Re: BBM says "Associating BBM with your blackberry ID"

Worked like a charm Smiley Very Happy

Thank you all for your support. Smiley Happy

New Contributor
Posts: 9
Registered: ‎09-23-2010
My Device: Not Specified

Re: BBM says "Associating BBM with your blackberry ID"

Hey wangpengfei your link worked, thanks