11-06-2013 01:25 PM
Problem started after i upgraded to OS 10.2
The Phone accepts the BB ID while setup and also other Apps like BB Worls and BB Travel uses the BB id successfuly , but BBM just doesnt start.
It just stays at the message "Associating BBM with your BlackBerry ID" with the spining circle.
- did wipe , did SW reload - same issues
- tried with a new BB ID - same issues
What could be wrong?
11-06-2013 03:36 PM
If your problem persists I recommend installing the BBM Channels
Before you must be registered to download the latest BBM Channels
Or download the Beta Zone application and proceeds to download the BBM Channels with prior registration in the Beta Zone
11-06-2013 03:43 PM
01-21-2014 09:37 AM
Thank you for this. I tried re-registering with the netowrk. Made no difference.
So then I tried downloading Beta one and BBM Channels. Works like a charm, straight away.
BB Z10 - (I feel like chucking it in the bin and going back to my BB Bold - smaller, lighter, better battery life, positive button press and the Z10 has already been back to repair for a faulty battery voltage indicator. Battery life on Z10 is about 6 hours on idle, with WiFi off and all other functions off except mobile voice switched on - and no voice calls made or received). If you can suggest an improvement to this, I would love to hear it. And then maybe RIM can offer you a job as Tech Director!!
07-13-2014 06:21 PM
07-13-2014 06:22 PM
Welcome to http://supportforums.blackberry.com/
You must have a data plan or BIS BlackBerry
If so, also log in to a wifi network to complete the process.
Not on a BB10 device. A BIS plan is NOT required.
07-13-2014 06:25 PM