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BlackBerry® Z10

New Contributor
Posts: 3
Registered: ‎03-01-2013
My Device: Z10
My Carrier: MTN Cameroon

BBz10 Radio not turning on, Camera not working

I just bought a blackberry Z10 unlocked,

I put it on but it cannot connect to the gsm network,

- Settings --> Network Connections --> Mobile Network --->


When I turn Mobile Network on, it says "turning mobile services on" and it remains like that for the next 20 mininutes plus.

I have changed sim cards, networks and nothing is changing


The phone camera is also not working. When I call up the camera app, it says


Can someone help, I just invested 999 dollars on this phone.


Device - BBz10

OS - Blackberry 10 OS Version build 415323

Model - STL100-1

Serial - 0617-7223-9758



Posts: 15
Registered: ‎03-15-2013
My Device: Z10
My Carrier: claro

Re: BBz10 Radio not turning on, Camera not working

I have the same problem with the camera, it does not work at all!! And sometimes notifications get stuck can't get rid of them unless I reset the phone, which IM scared it could ruin it.

Super Contributor
Posts: 271
Registered: ‎03-21-2013
My Device: Z10 STL 100-2 & PlayBook 64GB

Re: BBz10 Radio not turning on, Camera not working

Try updating your phone to a 10.0.10 build.

It should resolve your problem

Twitter: @ukmight
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