05-10-2013 11:20 PM
THE REDINGTON (firstname.lastname@example.org) service center have been further franchised to local mobile shops. No response to e mails./cry for help.
The customer support and services is just not available.
All India toll free number 18004253720 is a sham-only recorded message followed by a ringing dial tone....But no response even after 30 minutes plus of wait. Should be brought up with consumer court.
Looks like doomsday for RIM in India.
I am really regretting having bought a Z10.
Should have gone in for apple.
My daughter and wife have I phones ,i pads and i Macs and the service back up is exemplary with immediate and positive response.
My Z10 is still with service centre at dadar,mumbai.,for camera not working. No news
even after repeated calls/ email to blackberry email@example.com.