06-09-2013 07:24 PM
My bb z10, shuts down and restarts continously, i cannot make calls or even contact anyone. The only way this stops for a few minutes is to pull out the battery.
i have used the bb phone for years and was way too excited, when i purchased the z10. Now I wish i had my old phone.
please help my os is the recent version and my network provider is Mobilicity.
06-09-2013 07:53 PM
06-09-2013 08:15 PM
Check out the posting about random restarts. Thousands of people are reporting this problem. This is a known issue with the Z10. If it were as simple as reloading the device softeware, don''t you think that BB would have posted this as a solution? Many people are being affected by this, and so far, BB has not been able to come up with a solution. Talk about a company that does not know when it has a looming PR problem. They really are tone deaf.
06-10-2013 05:34 AM
06-10-2013 08:50 PM
I tried the reload option and it still restarts exactly the same way. I would appreicate if you have any more suggestions.