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BlackBerry® Z10

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New Member
Posts: 1
Registered: ‎11-07-2013
My Device: Z10
My Carrier: Etisalat NGA

Battery drain after OS upgrade

Just updated my Z10 OS to version 10.2.0.424 about 24 hours ago. It was a 500MB update and since then the battery drains very fast, like in 2 hours which is much worse than before. Why would this be?
Developer
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: Battery drain after OS upgrade

Hi and Welcome to the Community!

 

Look at this post:

http://supportforums.blackberry.com/t5/BlackBerry-Z10/Battery-Drains-Fast-and-the-Phone-gets-Hot/m-p...

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Regular Contributor
Posts: 123
Registered: ‎11-05-2013
My Device: dev alpha c
My Carrier: rim

Re: Battery drain after OS upgrade

just try open and colose your phone .new rom maybe need some time .
Posts: 94,250
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Battery drain after OS upgrade


Delboy1 wrote:
Just updated my Z10 OS to version 10.2.0.424 about 24 hours ago. It was a 500MB update and since then the battery drains very fast, like in 2 hours which is much worse than before. Why would this be?

After any OS upgrade on a BB10 device, it will take 48-72 hours for the device data syncing of email, contacts, social apps, etc., to complete and finish. High data transfer after an upgrade cause high processor use, which in turn causes high battery usage. Likewise, high processor use will cause some lag and initial slowness. Ignore and and be patient. It can take the 48 hours for all contacts to sync back to the device. And, the battery will recover after a few days. Just don't drain your battery to 10% or less each time, top off the charge. You'll notice a difference after a couple days.

 

If the heavy battery drain and heating continues in a day, please post back.

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New Contributor
Posts: 2
Registered: ‎05-31-2013
My Device: Z10
My Carrier: Bell Canada

Re: Battery drain after OS upgrade

Hello,

 

I upgraded my software two weeks ago and my Z10 continues to heat up and the battary will drain very quickly on occasion. I will try many different sources to charge it, however they don't work and i will either have to let it drain or reset it many times.

 

Also i have noticed that I incurrr static on my Bluetooth connectivity to my headset after about 10 mins of conversation that was not present prior to the upgrade.

Posts: 94,250
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Battery drain after OS upgrade

Have you rebooted your Z10?

What apps do you have installed or running?

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New Contributor
Posts: 2
Registered: ‎05-31-2013
My Device: Z10
My Carrier: Bell Canada

Re: Battery drain after OS upgrade

Regarding the re-boot, i have removed the battery, re-started etc. Am I missing something?

Regarding the apps:

- Maple Leafs

- NFL Mobile

- NHL Game Centre

- TSN

- Twitter

- The Score

- The Weather Network

- Blue Jays. com

Posts: 94,250
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Battery drain after OS upgrade

OK, and none of your charging sources work, you say?

 

How have you kept your device alive after two weeks?

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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