02-09-2013 05:46 PM
Why is there such a difference in the problems with the battery life for the Z10? I have been surfing forums trying to understand why my Z10 battery dies in 5hrs and have seen the same discussin in several forums. Some owner claim that the get 9,10 ,11 or more time from a single charge then there are people like me who only get about 5. I wish I was one of the ones who dosn't need to charge their phone constantly to get through the day but I'm not, and I am frustrated with the lack of answers just people saying its a touch screen smart phone and just live with it. I am willing to buy a second battery and charge both ever night to get me through the day as I love this phone and am not willing to use anything else. That being said I remain frustrated as others are not having this problem, I have tried all suggestions and have had my phone for 5 days and have seen no change in battery performance. For the sake of redundancy I will state that I keep BT off , WI-Off,screen down to about 20%, times off at 30 seconds, turned off gps tracking where I can, charge to phone fully (powered on and off), I use the phone light to moderate. Should I be returning the phone and ask for a new one as I believe it is defective or is it the battery? Should I provide BB with my Visa # so they can diagnose the problem and hopefully get my money back for the charges? Or just live with it and get a second battery? Some help would be appreciated especially from the ones who I paid over $600 to for this device.
02-09-2013 05:49 PM
02-09-2013 07:36 PM
That is not normal. Get it checked out
I can kill my battery in 5 hrs ( have not tried but based on the drain speed) using a 3rd party Voice app that was hard on resources.
I have my
I get about 9-12 hrs. This is shorter than my torch but this phone is definitley more high performance and I like the trade off. I have had the phone a week.
02-11-2013 12:28 PM
Here is what I got yesterday:
Full charge at 11am.
WIFI connected, Bluetooth on (connected to PB)
Several BBMs, Text msgs, Emails etc.
No phone calls
Played for about an hour with hotspot which drains power pretty good.
Downloaded an app.
Briefly left WIFI and onto 4G network (30 minutes). Activated maps during this for about 5 min.
Set to night mode at about 10pm
Up at about 6am
Left WIFI connection, onto LTE network
Bluetooth connected to car
several messages (BBM,txt, email)
Battery showed 0% at about 10am (phone still running, but I shut it off)
So about 23 hours.
02-11-2013 12:34 PM
Sounds like a winner but don't let it run down any further than when the battery icon turns red. That's an indication it is at approx. 30% left. Good time to start charging it up again.
02-12-2013 05:56 PM
02-12-2013 06:09 PM
I encountered the same thing and swapped out 2 phones. The only reason I did this and did not wait until the battery settled down is that they had some other minor bugs with text messaging and touch screen response. The third one I had displayed what seemed to be a poor battery life but the second charge has already yielded 11 hours with 25% battery life left. I would consider asking for a replacement if there are any other problems or the battery issue is not improving. Any new product will have bugs and hopefully your provider will be as understanding of that as telus was. This device is awesome.....btw
03-03-2013 08:09 PM
sounds like you're having the same problem I am. I work with two individuals who also have these phones and they do NOT have battery drain issues. One of them is our IT person and she has LOTS running. I don't like inconsistencies and I really don't like being told that it's just the "nature of the beast". If that's true, then everyone would be saying the same thing. Let me know if you've found any answers.
03-03-2013 08:29 PM