Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
04-06-2013 11:08 PM
I apologize if someone has already mentioned this, because I didn't read every post on the 29 pages of answers! But I had the same issue my first day with my z10. The second time my battery was almost dead after about 3 hours of limited use and I had tried adjusting settings and making sure my wifi was off, etc. I stopped by a Verizon store, and the rep checked my network settings... under "mobile network" the "network technology" setting was set at "global." He said it would always be searching for a global signal, and changed the setting to "LTE/CDMA." That seemed to solve the problem -now I usually have 40-50% battery life left after a days use with the phone -and I'm on it quite a bit still playing with settings, apps, the camera, etc. Hope this helps!
04-07-2013 05:18 PM
I have the Z10 since 15 February and i love it. Depending on use, i got between 7 and 12 hrs continuously. Since yesterday, the battery is discharging very quickly. I removed the last 3 registered applications, I thought back to all the changes I could make. No answer.
I did some tests this morning and one was successful: in WiFi mode only, no drop in 2 hours of use. But, as soon as I activate the cellular network, I see the battery loses its charge very quickly. I monitor the phone to see if the connexion (on and off?) is not the new problem...
04-09-2013 09:03 AM
04-11-2013 02:55 PM
Unfortunately, I have no friends with a BlackBerry, except my girlfriend and we go towards text message.
At the same time on other forums, many seem to identify the mobile device (like I did) and a insconstant network as one major problem that affects the battery life.
04-11-2013 02:58 PM
05-07-2013 10:45 PM
I had my Z10 for 2 months with no issue. Then all of a sudden one morning I unplugged my phone at 7:00 and went to work. By 11:00 my battery was dead and phone was hot. Never had it out of the holster once. My average data usage was in teh 300mb range the previous 2 months. I called my carrier and they informed me my phone gobbled up 250 mb that morning while it sat in the holster. Never even had it out all morning!. They flagged my account with the issue and I am hoping they will waive overages for the month since we only have 650 mb shared and I'm over now with a week and a half to go in the cycle.
I saw on Crackberry somewhere that Blackberry could identify what used to data but doesn't your carrier have to contact them for that?
I love the phone but if this prevelant issue can't be fixed I think I'm hanging up my Blackberry loyalty to watch them slowly burry their reputation deeper and deeper! *sigh
05-07-2013 10:48 PM