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BlackBerry® Z10

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New Contributor
Posts: 4
Registered: ‎05-11-2014
My Device: Z10
My Carrier: AT&T

Battery problem after updating!

Hi

After updating my OS on BlackBerry z10, my battery start to die so quickly. Within 2 hour from 100% to shut down!! I don't know why?

Before the update I used to charge it 3 times a week.

Could you please help.

During writing this email, my battery was ‎45% and now it's 34%!!!

Please help!

Thanks

New Contributor
Posts: 4
Registered: ‎05-05-2014
My Device: Z10
My Carrier: vodafone

Re: Battery problem after updating!

What I have found is that it affects several people but only since there is the update to the operating system. All have the version 10.2.1.2102, where the problem exists. But I can not find anywhere a statement of BlackBerry, when and how they want to resolve this problem. Maybe I have not looked properly and someone can send me the link to the BB statement.

New Contributor
Posts: 4
Registered: ‎05-11-2014
My Device: Z10
My Carrier: AT&T

Re: Battery problem after updating!

My OS version is 10.2.1.2179
I'm still facing this problem.
I charge it many times a day. That's sad I'm afraid that my battery will be corrupted.
New Contributor
Posts: 4
Registered: ‎05-11-2014
My Device: Z10
My Carrier: AT&T

Re: Battery problem after updating!

I've noticed from the BBVE application that came after the last upgrade that there is something names standby and it took 56% from the battery.
It is the only thing that I can see that it uses the battery with a percent that really high!!