Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
New Member
Posts: 1
Registered: ‎02-04-2013
My Device: Z10
My Carrier: Rogers

BlackBerry 10 Browser Settings - Mobile Vs. Desktop

Can't seem to find the answer to this - presumably this is an easy settings fix. Issue is that some sites treat BlackBerry 10 browswer as a desktop rather than mobile browser. Example - RSS Google Reader. on iOS it renders in "mobile" mode giving a digestable 15 headers at a time. Z10 hauls in the entire list (could be hundreds of headers) and the performance obviously is quite poor when scrolling through the list. Any ideas on how to broadcast the browser as mobile? Thanks

Highlighted
Trusted Contributor
Posts: 100
Registered: ‎03-09-2011
My Device: BlackBerry Z10 & PlayBook
My Carrier: AT&T

Re: BlackBerry 10 Browser Settings - Mobile Vs. Desktop

[ Edited ]

This may be how the website is dishing up the content via the type of device you are using.

Try putting an m. instead of www. That should force the mobile site.

EXAMPLE: m.blackberry.com

 

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: BlackBerry 10 Browser Settings - Mobile Vs. Desktop

Hey pennman88,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

The BlackBerry 10 browser is designed to be full web browser and not a mobile browser.  I would suggest what DVader stated and add the M prefix to the website so it will show the mobile version of the website.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



Contributor
Posts: 23
Registered: ‎07-05-2013
My Device: Q10
My Carrier: Optus

Re: BlackBerry 10 Browser Settings - Mobile Vs. Desktop

Hi there - unfortunately the suggested work around does not work for all sites.

 

My bank (nab.com.au) has an "intelligent" site which always re-directs the browser to the full blown sites - which is far to small to use on a Q10 screen Smiley Sad

 

There is no way to set the browser to "MOBILE"? Is there anything planned for the next upgrades?

Esp. for the Q10, this would be a great feature Smiley Wink

New Member
Posts: 1
Registered: ‎03-21-2014
My Device: Blackberry Z-10
My Carrier: Bell

Re: BlackBerry 10 Browser Settings - Mobile Vs. Desktop

Is this something that Blackberry will be looking into for the next update for their BlackBerry 10 software.

 

As a company that is currently rolling out our new mobile site, this is a huge flaw when any blackberry users will not be able to easily access it. Instead we will have to provide people with a completely different URL in order to go directly to the site.

 

- Erin