08-02-2014 03:10 PM
I am wanting to sync the Z10 with my Mac andhave both BB Link and BB Desktop Software but the message it gives me is:
This BlackBerry device is running the BlackBerry 10 OS. BlackBerry Desktop Software doesn't support the BlackBerry 10 OS. Visit www.blackberry.com/support to learn more about how to synchronize your media files, back up and restore device data, and more, with your device.
All Software is up to date both on Mac and on BBZ10
What do I do??
Solved! Go to Solution.
08-02-2014 03:16 PM
08-02-2014 03:46 PM
Hello and thanks for answering but Settings were nowhere to be found so "Quit" the Desktop Software and now will try with BBLink. Will let you know. Thanks
08-02-2014 03:52 PM
Quit the Desktop Software and its now syncing with BB Link. Thank you very much. Any idea why one should ahve both softwres or should I leave the Desktop oneout?
08-02-2014 04:29 PM