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BlackBerry® Z10

New Member
Posts: 1
Registered: ‎07-10-2013
My Device: Z10
My Carrier: Nashua

BlackBerry ID

Hi, My Black Berry Z10 has been replaced and i need my old Black Berry ID to activate my BBM and can't seem to get it done on the Web as it is asking me for my Old ID which i don't remember.

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: BlackBerry ID

Hello Greg1,

Welcome to the BlackBerry Support Community.


Thank you for your question regarding retrieving your BlackBerry ID.


The following article will assist you with resetting your BlackBerry ID password: http://www.blackberry.com/btsc/KB26361


If you know longer know your BlackBerry ID email/password and sercurity question you will need to use a different BlackBerry ID and lose the BBM contact list associated with the previous BlackBerry ID.




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