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BlackBerry® Z10

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Contributor
Posts: 12
Registered: ‎06-26-2013
My Device: Z10
My Carrier: O2

BlackBerry Link not backing up

Hey,

 

Been googling around about this problem. Looks like its not just me! Tried pretty much everything (I think) and I still can't backup my Z10. I have the latest BB link (v1.2.0.28) and my Z10 is on 10.1.0.4200 (o2 UK). When I try to pick custom back up options  it sometimes doesn't even show the options.. I've also deleted all android sideloaded apps. 

 

If someone could help that would be great! 

 

thanks,

Developer
Posts: 741
Registered: ‎10-06-2013
My Device: Q5
My Carrier: Cosmote

Re: BlackBerry Link not backing up

this is what i do hope it helps! open link then go to phone tab then press the gear top right then back up now if you try it this way what do you get?