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BlackBerry® Z10

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New Contributor
Posts: 4
Registered: ‎12-04-2012
My Device: BlackBerry Z10 (STL100-2) & PlayBook 16Gb WIFI
My Carrier: Claro Brasil

BlackBerry Maps stoped working after update

[ Edited ]

A couple weeks ago, I have updated my BlackBerryMaps as requested by system. But it stoped working. Now I see a transparent icon with three geometric figures. A square, a triangle and a circle. When I give it a touch, it back to tile screen with running apps. I have a Z10/STL100-2 with OS 10.0.10.90. I guess it is the 10.0.0.639. I don't remember the updated version number, but in App World the 10.0.0.639, show as installed.

 

App World - BlackBerry Maps intall screen

 

BlackBerry Z10 screen showing the Maps icon

 

Anybody can help me?

 

 

BBM PIN: <removed>

 

MOD EDIT: Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.

 


_________________________
Willian Silva Rodrigues
Brazil/Brasilia-DF
Own: BlackBerry Z10 (STL100-2) & PlayBook 16Gb WIFI
New Contributor
Posts: 4
Registered: ‎12-04-2012
My Device: BlackBerry Z10 (STL100-2) & PlayBook 16Gb WIFI
My Carrier: Claro Brasil

Re: BlackBerry Maps stoped working after update

Pictures:

https://www.box.com/s/m7k1dnxrdf0oi9y4g2f0

https://www.box.com/s/fli9jkljqz3f5tay8y7c

_________________________
Willian Silva Rodrigues
Brazil/Brasilia-DF
Own: BlackBerry Z10 (STL100-2) & PlayBook 16Gb WIFI