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BlackBerry® Z10

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New Contributor
Posts: 4
Registered: ‎03-01-2013
My Device: Z10
My Carrier: Bell

BlackBerry Smartphone device driver download failed - what's my next step?

 
Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: BlackBerry Smartphone device driver download failed - what's my next step?

Hi gusburak and welcome to the BlackBerry Support Community Forums!

 

What version of Windows are you currently using? Have you installed BlackBerry Link? If not, its available from www.blackberry.com/desktop.

 

Thanks.

 

-CptS

 

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Highlighted
New Contributor
Posts: 4
Registered: ‎03-01-2013
My Device: Z10
My Carrier: Bell

Re: BlackBerry Smartphone device driver download failed - what's my next step?

BB Link is installed. I'm running Windows 7.

New Member
Posts: 2
Registered: ‎03-19-2009
My Device: Not Specified

Re: BlackBerry Smartphone device driver download failed - what's my next step?

Same error here...

 

Win 7 Pro and BB link installed :-(

 

ninox

New Contributor
Posts: 4
Registered: ‎08-25-2011
My Device: Z10
My Carrier: Orange Polska

Re: BlackBerry Smartphone device driver download failed - what's my next step?

same also here!!!  Smiley Mad

as i see it its a known problem to many users... 

bought a new mbl and cant synch it with my pc!! 

anyone with a solution?