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BlackBerry® Z10

Posts: 13
Registered: ‎12-13-2011
My Device: Z10 and Curve 9360
My Carrier: Rogers

BlackBerry Z10- BlackBerry World not opening

My BlackBerry World stopped working all of a sudden. Whenever I open it now, it displays an error -"There was a connection problem. BlackBerry World must close."

I am running internet on WiFi and everyhitn else seems to be working fine except the BlackBerry World, Need help.



Posts: 134
Registered: ‎05-16-2013
My Device: Q10/9900/9790
My Carrier: Rogers

Re: BlackBerry Z10- BlackBerry World not opening


Welcome to the BlackBerry Support Community Forums.


Can you please confirm if you are receiving this message in BlackBerry World on your BlackBerry Curve 9360 smartphone or your BlackBerry Z10 smartphone? Can you please confirm you have attempted to disable the WiFi connection on your BlackBerry smartphone and attempted to use the Rogers Wireless Network to launch BlackBerry World?


I look forward to your reply and thank you for the question!



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