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BlackBerry® Z10

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Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry Z10 Developer handset, broken after update

OK.

 

Well, you might try loading one of the non-developer OS files.

Upgrading OS10 devices using Autoloader

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Contributor
Posts: 29
Registered: ‎12-20-2011
My Device: Blackberry 9900
My Carrier: O2

Re: BlackBerry Z10 Developer handset, broken after update

Hey,

 

I recovered my Z10 through our BB team who had seen the same issue before. I'll see if i can get some information about how exactly they achieved it & report here. It may relate to some software/advice recieved with the handset, so don't hold your breath that it's applicable to your situation. I know for instance that this particular device *cannot* be updated beyond 10.0.9 (which was the cause of the problem), I'll ask though.

 

Cheers,

James

 

New Member
Posts: 6
Registered: ‎10-09-2013
My Device: STL100-3
My Carrier: BB

Re: BlackBerry Z10 Developer handset, broken after update

Thanks for the reply.
Indeed, I just tried 10.1.0.4537,4633,4687 as I was suggested and got the same problem.
Now, maybe I can try with a 10.0.9 version, but the proble is where to get that? I can't find it Smiley Sad
New Member
Posts: 6
Registered: ‎10-09-2013
My Device: STL100-3
My Carrier: BB

Re: BlackBerry Z10 Developer handset, broken after update

For the record, I got the ver. 10.0.10.648 and the device is ok now. It seems to be that some STL100-3 has a 10.0 upgrade limit