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BlackBerry Z10 Gets Hot and Drains Battery Very Fast

I noticed that the Battery of my Z10 drains out within 3 - 4 Hours and it gets a little hot when I am not using it but when I am using it , It gets Too Hot - Tried Restart , Battery Pullout , Security Wipe and OS Reload - I updated my phone to the latest OS Yesterday

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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
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Re: BlackBerry Z10 Gets Hot and Drains Battery Very Fast

[ Edited ]

Of course, we don't know what your "latest OS" might be.

 

What is your Operating System loaded to your device?  From the main screen, swipe down from the top black bezel to Settings > About... what is the OS Version listed there?

And, what specific model number Z10 at Settings > About?

 

AND, remember, as you have read in this forum many times: 
After any OS upgrade on a BB10 device, it will take 48-72 hours for the device data syncing of email, contacts, social apps, etc., to complete and finish. High data transfer after an upgrade cause high processor use, which in turn causes high battery usage. High processor use in turn causes heat.  Likewise, high processor use will cause some lag and initial slowness. Ignore and and be patient. It can take the 48 hours for all contacts to sync back to the device. And, the battery will recover after a few days. Just don't drain your battery to 10% or less each time, top off the charge. You'll notice a difference after a couple days.

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Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
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Re: BlackBerry Z10 Gets Hot and Drains Battery Very Fast

Thanks - Lets wait for 2 Days - Will let you know Smiley Happy

Regards Eree - Follow me on Twitter - Facebook - Google+

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Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: BlackBerry Z10 Gets Hot and Drains Battery Very Fast

Still no progress - When I use my Z10 for 2-3 hours constantly it gets Hot - This Happens when I play games or use Apps on Wifi - My Z10's current OS is 10.2.1.2102 and I updated to it 2 days ago


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Re: BlackBerry Z10 Gets Hot and Drains Battery Very Fast


Ereeamazing wrote:

This Happens when I play games or use Apps on Wifi -


That will happen regardless.

 

Have you done a reboot on the device since the OS upgrade?

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. 

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Re: BlackBerry Z10 Gets Hot and Drains Battery Very Fast

Have you check in your device monitor (battery)  which application wich consume your battery the most?

 

 

Forums Advisor III
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Re: BlackBerry Z10 Gets Hot and Drains Battery Very Fast

@JSanders I Did the Reboot as you said but still now progress - @clie610 now the battery is back to normal but the heating issue is still there - @JSanders any other Solution ?

Regards Eree - Follow me on Twitter - Facebook - Google+

For more visit my Blog
Posts: 94,663
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry Z10 Gets Hot and Drains Battery Very Fast


Ereeamazing wrote:
@JSanders I Did the Reboot as you said but still now progress - @clie610 now the battery is back to normal but the heating issue is still there - @JSanders any other Solution ?

Reboot again, same way.

 

Your email and contacts and data is syncing. It will settle down.

When you're playing a device processor intensive game, expect the heat and battery drain.

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Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: BlackBerry Z10 Gets Hot and Drains Battery Very Fast

Many Reboots done but no progress with the heating issue and now there is another issue - The Wifi is not working, When I turn on Wifi it starts to search but don't get any Wifi even though there are 2 Wifi in Range - Done with a Reboot and Wipe

Regards Eree - Follow me on Twitter - Facebook - Google+

For more visit my Blog
Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry Z10 Gets Hot and Drains Battery Very Fast


Ereeamazing wrote:
- Done with a Reboot and Wipe

What does that mean, done?

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1. If any post helps you please click the Like Button below the post(s) that helped you.
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