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BlackBerry® Z10

New Member
Posts: 1
Registered: ‎11-19-2013
My Device: Blackberry Z10
My Carrier: Vodafone & T-system

BlackBerry Z10 & Q10 S/MIME problem



We are using BlackBerry Z10 and Q10 phones, and we have some problem with the S/MIME certificate. It works fiine on older mobiles (9790), but it does not work properly on Z10, Q10.

We imported the pfx to the phone, there is no problem when we want to send email. However when recieve a mail with digital signature, we recieve an erros message (red text): "the signature of the message is wrong..."

It looks like the senders certification is not trusted, but on every other type of phone, there is no error.


We imported also the senders public certification/key to the BB (we tried in .crt and .cer as well), but the erros message does not cease.

We have read the following article: KB34437, did all of the steps, but still any change.


I'm looking forward the solution because this is unacceptable!



New Contributor
Posts: 3
Registered: ‎06-10-2012
My Device: 9790
My Carrier: vodafone

Re: BlackBerry Z10 & Q10 S/MIME problem



I have the same problem, I would ask that the Blackberry is escalating the problem, since it does not work with a digital signature.