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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎12-25-2010
My Device: Not Specified

BlackBerry Z10 keeps restarting

Hi there,

 

When I try to boot my Z10, first the red LED turns on, then turns off and then the BlackBerry logo appears on the screen. After a few secs, it restarts and it shows the red LED again. That's endless and I haven't found any hay to boot the device. I've tried to reinstall de software via web, but it doesn't work.

 

Any solution?

Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: BlackBerry Z10 keeps restarting

Pullout the Battery and insert it after few minutes and then restart

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Posts: 94,686
Likes: 24,431
Solutions: 6,358
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry Z10 keeps restarting

pauarge, since rebooting and reloading the OS hasn't worked for you, you may need to use an Autoloader file to revive the device. If you don't have a backup, you will lose all data and preferences.

 



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Contributor
Posts: 31
Registered: ‎03-26-2013
My Device: Z10 Dev Edition
My Carrier: Celcom

Re: BlackBerry Z10 keeps restarting

after flashing using the autoloader the problem still there Smiley Sad

New Member
Posts: 1
Registered: ‎04-30-2014
My Device: blackberry z10
My Carrier: ufone

Re: BlackBerry Z10 keeps restarting

is your issue resolved? Because i Have the same issue going on.

New Contributor
Posts: 3
Registered: ‎12-25-2010
My Device: Not Specified

Re: BlackBerry Z10 keeps restarting

I solved it having the device plugged on for some hours untill it somehow charged the battery and booted correctly. Previouly I've flashed id as it said above.

New Contributor
Posts: 2
Registered: ‎06-09-2014
My Device: Q10
My Carrier: Local

Re: BlackBerry Z10 keeps restarting

I have the same issua with a q10...No solution until now...i try to reinstall via autoloader but the phone doesn´t connect to the PC.

HELPP!!!!!! Blackebrry developers!!!!

Posts: 94,686
Likes: 24,431
Solutions: 6,358
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry Z10 keeps restarting


babyboy_legolas wrote:

I have the same issua with a q10...No solution until now...i try to reinstall via autoloader but the phone doesn´t connect to the PC.

HELPP!!!!!! Blackebrry developers!!!!


I would suggest that you try on a different PC to use the correct Autoloader file to install the OS and revive your Q10.

 

Upgrading OS10 devices using Autoloader



1. If any post helps you please click the Like Button below the post(s) that helped you.
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New Contributor
Posts: 4
Registered: ‎11-16-2013
My Device: Z10
My Carrier: Airtel

Re: BlackBerry Z10 keeps restarting

Hi All,

 

Since yesterday after recharding my phone , i did a restart and till now it hasnt moved from the reboot screen., It gets stuck at the Blackberry logo and sometimes gets restarted on its own and gets stuck at the same place after completing 100%. please assist

Posts: 94,686
Likes: 24,431
Solutions: 6,358
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry Z10 keeps restarting


sunilvedula wrote:

Hi All,

 

Since yesterday after recharding my phone , i did a restart and till now it hasnt moved from the reboot screen., It gets stuck at the Blackberry logo and sometimes gets restarted on its own and gets stuck at the same place after completing 100%. please assist


Remove the battery from the device for about 5 minutes, connect it to the wall outlet charger and reinsert the battery.

What happens?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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