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BlackBerry® Z10

New Contributor
Posts: 2
Registered: ‎06-26-2013
My Device: Z10
My Carrier: O²

Blackberry ID problem



I got a Blackberry Z10, buildt a new ID and got this verification email. I didn´t verify but used  the ID like normal on the phone. The I saw the verification email in my mail account days later and did not recognize that I have to verify. Instead of this I deleted the ID. 

Since then I have the (BIG) problem that my Z10 asks me for my ID-password. How can I reset the ID or get a new one? It was a stupid thing I did but maybe there is a way to fix the problem.


Thanks! Felix

Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Blackberry ID problem

Hello Felix12345


Welcome to the forums. 


Have a look at the following article which will walk you through the process of resetting your BlackBerry ID password. 


How to change or reset the BlackBerry ID password


Let us know how it goes and if you need any other help. 



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New Contributor
Posts: 2
Registered: ‎06-26-2013
My Device: Z10
My Carrier: O²

Re: Blackberry ID problem

unfortunately I deleted my ID over my mail account on PC while using it on my smartphone. And now I´m looking for a way out of this. All this discpriptions given don´t work because the phone wants still a log in for an ID that does not exist any longer.


Is there a way out? Thanks for your help.