08-23-2013 10:05 AM
I cannot log in to my Z10 device, I already rest my password on BB ID.
You didn't say what the error is you see.
When you attempt a login, what happens?
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
08-23-2013 10:17 AM
the moment i put my new password and press verify. the following appear
you cannot sign in wirh a diff bb id on this device, sign in withthe original bb id used on this device.
I already reset my password but it seems that resetting the password is not working
08-23-2013 10:51 AM
yes the same.ID,
I have no problem before with my Z10 becuase I temporarily shelve my 9780 until i gave it to my daughter
you can only have 1 phone and 1 PlayBook with each ID
08-23-2013 10:55 AM
I am working here in Abu Dhabi and , I am using my Z10, When I have my vacation last month in the Philippines and gave my 9780 to her and I know she changed the BB ID in 9780 and that is when my Z10 unable to log-in to BB ID