03-06-2013 12:11 PM
I want to put music on my cellphone but when i try on blackberry link for my blackberry z10 they say that my connexion with my blackberry id is impossible check your internet connexion
03-06-2013 04:08 PM
I would sign on to blackberry appworld through your desktop to verify that userid and password is valid. Once you sign on to appworld, logoff. Then uninstall BB link and download it again and re-install it.
As a temp solution until you get your BB link to connect to blackberry, turn your device into a usb mass storage device.on the home screen, swipe from top down, settings, Storage and access, Turn on USB mass Storage . This will make your z10 into a regular Drive on your computer. Connect to your pc and it will map a drive. Just copy your music files on to the music folder with explorer. I find it so much easier than BB link.
If you want to do backups on your z10, usb mass storage must be turned off.