Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Developer
Posts: 358
Registered: ‎04-13-2013
My Device: Z10
My Carrier: Telus
Accepted Solution

Blackberry Maps not loading on Telus

[ Edited ]

Blackberry Maps have not been loading for me since yesterday at 7pm.  I've restarted my phone, taken out the sim card to no success.  The map loads and gets my position, but the entire map is just a white blank screen.

 

A friend in one of the BBM groups i'm in is also having the same issue with a Z10 on Telus.  He's in Calgary, I'm in Toronto.  Internet and everything else works.  Third-party apps that use the map API still function perfectly.

 

I am on Telus with a Z10 OS 10.1.0.4181

 

I'm using Blackberry Maps version 10.1.0.810

Developer
Posts: 358
Registered: ‎04-13-2013
My Device: Z10
My Carrier: Telus

Re: Blackberry Maps not loading on Telus

Got it work.  had to clear all history:

1.Open maps

2.Pull the setting menu from the top (swipe down from the top and press settings)

3. Clear history

4. Clear All

5. Close maps and restart maps

 

Dunno why this would've created an issue though...