04-22-2013 01:25 AM
The phone will always show up on the protect website until you remove it online. I still have my Z10 in my blackberry protect account, and it won't tell me if its been wiped. It still says "Pending: this command will be delivered the next time your device is connected to a wireless network" next to Display Message. Even though I know for a fact that my phone is connected to a network since I did have its new owner on bbm for a period of time.
I never wiped my phone personally, since I figured the password I had on it would do that for me. However, if none of the options on protect are working, then your phones probably already been wiped by the theif... or they've deleted the blackberry ID associated with the phone. Hopefully it's the first one.
04-22-2013 01:30 AM
04-22-2013 01:39 AM
Basically. If there's no D above the check mark though it means that your phones not active currently. The intial checkmark just means that the person who sent that message bbm is working. Without the D the message is undelivered, but could be delivered once the phone is turned on, and the person with the phone still has those contacts on bbm.
I would suggest not sending messages for long period of time. Then re-adding the PIN and hoping for an acceptance to your invitation.
04-22-2013 01:41 AM