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BlackBerry® Z10

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New Contributor
Posts: 2
Registered: ‎07-20-2014
My Device: Blackberry Z10
My Carrier: Verizon

Blackberry Support Pages

I'm having issues with the Blackberry Support pages. When I click on a lot of them, nothing happens. 

I've clicked on the video demo's, nothing. Other pages as well.

 

I'm new to Blackberry. I've downloaded the Blackberry Desktop Software. When I hooked my device up to my laptop to access the desktop software, I get message telling me my device, Z10, is not supported by the desktop software. WTF? I thought the Blackberry Desktop Software supported "ALL" Blackberry devices.

 

When I tried to open the "Manua/User Guide" link. It did not open.

 

Just tell me where I can go to ask questions and get answers.

 

Thank you.

Forums Veteran I
Posts: 1,844
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: Blackberry Support Pages

Hello Rond

 

Welcome to http://supportforums.blackberry.com/

 

Blackberry Desktop Software is to be used with BlackBerry OS Legacy (BBOS)

 

Blackberry Link is for BlackBerry 10 (Z10,Q10,Q5,Z30 and Z3)

 

More information

http://us.blackberry.com/software/desktop/blackberry-link.html

 

Regards...


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