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BlackBerry® Z10

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Contributor
Posts: 32
Registered: ‎01-03-2014
My Device: z10 stl100-3
My Carrier: Vodafone India

Blackberry World

Hi,

 

i actually purchased (downloaded) a song from blackberry world. When the download was about to finish, it just didn't finish actually. The money was deducted from my debit card and now when i am looking to download it again, it is again asking me for the money! What am i suppose to do? I've already paid for that song and i didn't even get the song? Help!

 

Thanks!

Kunal

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Blackberry World

Your carrier, Vodafone India, should be able to help you get your download back without paying again.

 

 

Cheers.  Smiley Happy


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Contributor
Posts: 32
Registered: ‎01-03-2014
My Device: z10 stl100-3
My Carrier: Vodafone India

Re: Blackberry World

Hey,

Thanks for the quick response! But still, I wanted to confirm that how would they help me. I mean what should I tell them? And r u sure that this can be done and I will be able to download the song?
Highlighted
Contributor
Posts: 32
Registered: ‎01-03-2014
My Device: z10 stl100-3
My Carrier: Vodafone India

Re: Blackberry World

This didn't work dude! They r saying that they know nothing about it! So can there be some other way?