05-11-2013 01:57 AM - edited 05-11-2013 01:58 AM
After 2 months I can finally back up for the first time just now!
Since I got my Z10 I always used the same USB port on my Dell laptop, as it had a lightning icon on it (faster charging). BB link worked fine all apart from being able to back up (it was always greyed out)
I just had a thought, what if I change USB port, and it worked, I can back up for the first time ever! Every USB port on the laptop allows me to back up, apart from the USB port with the lightning icon!
Hope this helps someone else! Let me know if this fixes it for anyone.