03-05-2013 09:05 AM
I need your help with my Blackberry Z10 contacts. when i received a call i can't see the caller ID only if i remove the country code but this is not a solution please help me to solve this problem.
My software version 10.0.10.85 and my provider Zain Jordan.
03-05-2013 11:46 AM
I am waiting ...... Blackberry anyone help me please don't ignore my message it's very important for me to solve it. please don't drive me to change my phone with another brand.
03-05-2013 12:06 PM
I would check your area code rules(in Phone app, swipe top down , settings, slect smart dialing. .. Also would call your provider to see if they have a solution, if not have them open a ticket and raise it to Blackberry.
03-05-2013 01:27 PM - edited 03-05-2013 01:28 PM
This is a known issue which will only happen when receiving local calls for contacts that have a country code in the phone number field. Please see: KB33685
The workaround until this is fixed is to remove the country codes from your contacts.