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02-11-2013 11:31 AM
I've had the Z10 for a few days now and I've loved the experience aside from a couple of weird issues that have been occuring on my device.
1. Swiping the lock screen
The lockscreen works great 80% of the time but there have been some instances when I've tried to swipe up from the bottom edge of the screen to unlock and it just doesn't read anything at all. I'll press the top button to put the phone to sleep and then push again to wake and I still am unable to unlock the phone. To fix this I've had to reboot the phone and then it will start working normally. This has happened on a number of occasions.
2. Hitting the 'Send' Key when Texting
I love the Z10 keyboard. It seems I am able to type much faster than any device previous though there is a bug here as well. Sometimes I will type out a whole message and when I try hitting 'Send' to complete the message it doesn't actually send! The key looks like it's being pressed down and everything. I can hit it more than once and it won't send the message. I've tried putting the phone to sleep and opening it again. I've tried closing the window and switching to another app then switching back and that doesnt work either. The only solution is to cancel the entire message (clear the field), exit to Text Messages by hitting back all the way, going back into the chosen text message conversation, and then retyping. This has worked for me.
I know it seems these issues are resolved through certain methods but I believe our users should not have to go through this type of trouble to alleviate such issues. Please take a look into these problems and include their resolution in the next software update. Thank you!
02-11-2013 11:53 AM
Of the many bugs I have experienced, those two are new to me.
Hopefully BlackBerry will pay attention and updates made will consider what you've posted here.
This is a user-to-user community support forum. We are not RIM employees, but volunteers who enjoy assisting other users. RIM personnel rarely comment on queries posted here. So, you might also want to let your Virgin Mobile tech support know of these problems and ask them to escalate the issue to BlackBerry tech support in order that they be logged and get noticed internally.
On #1, make certain you are actually swiping at a start point from the bezel, not on the ative screen itself.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
02-18-2013 04:47 PM
next line? Do you mean the ability to place a hard return in the SMS or BBM?
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
02-18-2013 06:18 PM
I also have some issues with the Z10 that need to be ironed out!
In previous BlackBerry's it was possible to create your own sound profile, with the Z10, it's all or nothing. I can only use the limited notification options, and even then, i still have to adjust the settings per application, as when I put it on 'Silent', i still was notified when I got a whatsapp or bbm message.
Similar to the above, sound is an all or nothing thing with the Z10. In previous versions, you could adjust the sound individually for each item e.g. if I'm playing music, the sound I adjust is specifically for the music player (as long as i'ts open). When I want to put the phone call ringtone on normal, i can still set it so that the BBM or email or text is on volume 1 or 2, if I choose to. With this, when I turn up the sound, everything is loud, so I turn it down to reduce the sound of notifications, but then end up missing calls.
The set up of pictures is way too confusing. In my previous torch, if I received a photo, it goes to whatsapp folder, if i screen grabbed, it goes to screengrab folder, if i take a picture, it goes to camera. Here, it annoyingly stores images in a variety of weird locations and also duplicates images e.g. If I send an image to a whatsapp contact, then open another chat and send them the same image, it has duplicated the original image twice and continues to do so for each contact I send the image to.
A few things here..
1. previously, if I was in a chat with someone, i could just call them. Now, I have to exit, go to contacts or phone, locate them and then make a call. Too long winded.
2. Updates - I used to have an option to suppress all updates, now I have to select every single contact and hide updates individually.
3. Status Updates - why can't I add emoticons in my status? I could before, now it's just text and boring...
4. Display picture - if i had a large photo, I could zoom in or out, here, i dont get the option, so all my photos come out strange or I have to go into pictures, edit it, then return to BBM and hope that it now fits in the small square available for the dp.
1.Telephone numbers aren't grouped in the call log. So I end up having to scroll for a long time to get to a number or contact that i called or called me previously. It would have an entry for every call made (ingoing, outgoing, missed)...so unecessarily clutters the list.
2. Also, sometimes when I go into Phone and touch a recently dialled number or a contact, it just doesn't call. I exit, go back in and try again, nothing. In the end, I have to turn off the phone, wait for it to restart, go back in and it's fine...!
I do actually love this phone, I'm just ranting about the little things that make a big difference. This is why the battery is so **bleep**, because I'm constantly having to open and close apps because not enough of the common tasks are centralised enough.
Let's hope BlackBerry actually monitor these boards and can take some of these suggestions on board for the next OS update!
02-18-2013 07:15 PM
I am also having issues with my email. I'm not receiving any of them to my phone... all day I get nothing and when I check my email from my computer, there they all are. I haven't gotten an email since 8:45 PM of Sunday, Feb 17 and it's already 7:15PM of the following day.
02-19-2013 12:25 AM
Yes, I mean if I want to write any thing in point then the only way is to write it all in one line, There is no option to replace the SEND key to be "New line" same like the previous blackberry operating systems.
Small things but Definitely enforce the people to switch forever from Blackberry to anything else
02-20-2013 12:33 PM
02-26-2013 08:39 PM