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BlackBerry® Z10

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New Contributor
Posts: 2
Registered: ‎08-27-2013
My Device: Blackberry Z10 STL100
My Carrier: Teslstra

Blackberry Z10 - email [No body found]

Recently purchased a Z10.

Found that I couldn't use blackberry desktop manager with the Z10 and have installed blackberry link and have managed to sync contacts and calendar OK. When an email arrives on the blackberry it shows the title only.

In the body of the email there is no text just [No body found]

How do I fix this?

Neil

Forums Advisor II
Posts: 920
Registered: ‎04-01-2009
My Device: Z10 10.2.1.3247
My Carrier: T-Mo USA

Re: Blackberry Z10 - email [No body found]

What email are you using?
New Contributor
Posts: 2
Registered: ‎08-27-2013
My Device: Blackberry Z10 STL100
My Carrier: Teslstra

Re: Blackberry Z10 - email [No body found]

outlook 2010

Forums Advisor II
Posts: 920
Registered: ‎04-01-2009
My Device: Z10 10.2.1.3247
My Carrier: T-Mo USA

Re: Blackberry Z10 - email [No body found]

neilo, I am not too familiar with Outlook, but do know that PC anti-virus can strip the body from a message in Outlook 2010.  Or so MS claims.  Some have had luck unchecking "reduce the file size of the message" : this info comes from here: http://social.technet.microsoft.com/Forums/office/en-US/691e9843-4fff-418d-9682-371122be61ed/missing...

 

Perhaps someone else has a better idea.