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BlackBerry® Z10

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Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Z10 microphone problem :(


BBSJdev wrote:
 if I post the link it will probably get removed anyway. It should be easy enough for you to search and find them yourself.

We've got instructions for both autoloaders and Sachesi, with all the needed links and officially released files here in this forum... 

Quite frankly... these links contain more detailed and complete instructions for both methods than will be found anywhere else.



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Posts: 3
Registered: ‎06-05-2014
My Device: blackberry z10
My Carrier: o2 ireland

Re: Blackberry Z10 microphone problem :(

hello!

i have the same problem with my microphone on my Blackberry Z10. i have instaled BBVE,and sometimes on the audio record,all I can  hear is a strange noise.Usually a reset fixes the problem but not all the time. i have the blackberry 10 os  10.2.1.2941 software release. is there any solve for this problem??? thank you!

Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Z10 microphone problem :(

ovidiuduma, you see the suggestions made above?



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Contributor
Posts: 16
Registered: ‎02-09-2015
My Device: z10
My Carrier: Z10

Re: Blackberry Z10 microphone problem :(

Ok same problem, mic doesnt work in call ( people can't hear me), but works fine with voice control, in application like recorder im not able to activete permission ( i can't click the icon) i tried all : wipe, restore, reboot, factory and this morning i changed the microphone with a new one, same identical thing, i deduce is a software problem, os last official upgrade? what to do? i like the phone i dont want use just as an ipod...any suggestion?

Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Z10 microphone problem :(


peppe81 wrote:

 what to do? i like the phone i dont want use just as an ipod...any suggestion?


If you feel certain it is an OS issue, either wait for the next OS upgrade, or load a leaked OS or downgrade your OS to when the mic worked.

 

Of all the OS releases, I have not heard of one in which the mic did not work.



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Contributor
Posts: 16
Registered: ‎02-09-2015
My Device: z10
My Carrier: Z10

Re: Blackberry Z10 microphone problem :(

I will try later with autoloader, is the 10.3.1 worth and work? othervise i will come back to 10.2.1

Contributor
Posts: 16
Registered: ‎02-09-2015
My Device: z10
My Carrier: Z10

Re: Blackberry Z10 microphone problem :(

At least we know is not hardware problem thanks for the reply Smiley Happy

Contributor
Posts: 23
Registered: ‎02-12-2015
My Device: z10 STL 100 -3
My Carrier: AT&T

Re: Blackberry Z10 microphone problem :(

I have the exact same problem. I heard that z10 has two microphones and on speaker the other one works that's why no issue.

 

Do you know of two mics (one on bottom or screen and one of top of screen)? If there is only one mic (the one below the screen) then that has to be working since it is working with speakerphone. Somehow there is some sensitivity setting that needs to be changed or some connection of the microphone to the main board is weak.

 

Notice that there is a muffled voice even when talking on phone (without using speakerphone option). When we select speakerphone i think the sensitivity of the microphone is increased and that's why the voice is captured clearly.

 

I will greatly appreciate if you can share your experience if you are able to fix this problem. I really like the phone and hate to return it.

 

Thanks.

Contributor
Posts: 23
Registered: ‎02-12-2015
My Device: z10 STL 100 -3
My Carrier: AT&T

Re: Blackberry Z10 microphone problem :(

did they give you a replacement phone that doesn't have that problem. I bought not from blackberry but from another retailer who is asking me to go to blackberry and blackberry is asking me to go to the vendor. do you know wha the did to fix it (if they were able to fix).

 

Thanks

Contributor
Posts: 16
Registered: ‎02-09-2015
My Device: z10
My Carrier: Z10

Re: Blackberry Z10 microphone problem :(

To be honest i didnt know there was another mic, on the top then? What for? Are u sure?