05-30-2013 11:24 AM
Hi Can anyone help? My Blackberry Z10 has been working fine for a few months. This week I can not make calls nor can I take calls. When I dial out the phone displays "Call Failure" Contact your service provider. I have been in contact with Virgin and they say nothing is wrong with the account or sim. I have the sim in another blackberry phone and everything works just fine. I have done the security wipe, still the same fault. Does anyone have any ideas what I can do. I purchased the phone online "New" from a private seller.
05-30-2013 11:31 AM
05-30-2013 12:23 PM
Hi, well the phone was new, unused, unopened. I have been using the phone for about 4 months and no problem. Can still use blackberry services just can not make or take a call?
05-30-2013 03:09 PM
Have you tried reloading the OS?
05-30-2013 04:46 PM
05-30-2013 05:50 PM