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BlackBerry® Z10

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Contributor
Posts: 10
Registered: ‎12-31-2013
My Device: Blackberry z10 stl100-1
My Carrier: Telkom
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Blackberry Z10 stl100-1 camera error message

Hey there. I recently bought a z10 and installed the latest update. I am from South Africa. The version I installed is 10.2.0.424. Problem is after the udpdate i can not use my camera at all. An error message pops up saying " The camera cant be started". I have tried rebooting. Removed the battery completely. Did a security wipe . Twice. Still the same. I also notice my battery draining at an alarming rate. How do i install the previous version before the update? I have read on other forums that this is a common problem after the os update.

Contributor
Posts: 10
Registered: ‎12-31-2013
My Device: Blackberry z10 stl100-1
My Carrier: Telkom

Re: Blackberry Z10 stl100-1 camera error message

[ Edited ]

So please...does anybody have a link to the old os before the 10.2.0.424 update and a way to install it on my z 10?

Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Z10 stl100-1 camera error message

We have the same issue you've posted in multiple threads, one is enough.

 

Refer to here:  http://supportforums.blackberry.com/t5/General-BlackBerry-10-Smartphone/Feature-Requests-for-BlackBe...

 

 



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Contributor
Posts: 10
Registered: ‎12-31-2013
My Device: Blackberry z10 stl100-1
My Carrier: Telkom

Re: Blackberry Z10 stl100-1 camera error message

Sorry about that. Thanks.