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BlackBerry® Z10

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New Contributor
Posts: 6
Registered: ‎09-08-2013
My Device: blackberry z10
My Carrier: orange

Blackberry z10 Wifi Connection problem

Just acquired Blackberry Z10, and transferred contacts, accounts from Curve 9300.

 

Can anybody please help with failure to reconnect to saved  wifi networks?

 

I have a blackberry z10 and have found that when Idiscoonect from home or work wifi (by leaving work /home) when I return to the wifi area  the phone does not reconnect unless I switch off/on wifi on phone.

Phone is Z10 model STL100-2

Software is 10.1.0.4181

 

Forums Veteran I
Posts: 1,847
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: Blackberry z10 Wifi Connection problem

Hey Mrmu

 

Friend must have stored wifi networks saved on your Blackberry Z10

 

If you want to connect them enable your wi-fi network to connect to a wi-fi network you want.

Regards.

 

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New Contributor
Posts: 6
Registered: ‎09-08-2013
My Device: blackberry z10
My Carrier: orange

Re: Blackberry z10 Wifi Connection problem

Hi gutijose14,

Thanks, my wifi networks are stored and enabled.

 

Update:

Today the phone connected to my work network automatically.

However when I returned home, the phone has not reconnected to my home network which is saved and enabled.

When I tap wifi in setup, the display shows Finding Available Networks (for over 1 hr now)

My home wifi network is up and running

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Re: Blackberry z10 Wifi Connection problem

Look at my tips on wifi

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New Contributor
Posts: 6
Registered: ‎09-08-2013
My Device: blackberry z10
My Carrier: orange

Re: Blackberry z10 Wifi Connection problem

Thanks for the tips.

The saved wifi networks all worked correctly on my previous phone Curve 9300.

I have not changed my home wifi settings.

Am I wrong to expect he Z10 to automatically connect?

New Contributor
Posts: 7
Registered: ‎10-03-2013
My Device: Blackberry Z10
My Carrier: Vodafone

Re: Blackberry z10 Wifi Connection problem

Hi mrmu. i have exactly the same problem. I just replaced my Z10 yesterday because of this. It is the latest model and latest updated software whilst I set it up yesterday. It connected fast and easy to office wifi yesterday morning. When I took it home, it was hours before it found any wifi (and there are never less than 5 in range of other smart phones in the house!) Once connected it was fast to download. However this morning in the office, it does not connect automatically to the saved wifi connection. VERY annoying.

Contributor
Posts: 11
Registered: ‎08-10-2009
My Device: Z10, Playbook
My Carrier: Vodafone

Re: Blackberry z10 Wifi Connection problem

I am experiencing the same problem. When I move to another location with a (saved) wifi network, I now have to switch wifi off and on to force the Z10 to look for wireless networks. Very annoying to say the least.

 

I'm pretty sure this did not use to be the case when I got the phone, this flaw must have been introduced in one of the OS updates.

 

Model STL100-2, OS 10.1.0.4181.

 

I would highly appreciate if this bug is fixed soonest.

__________________________________
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New Contributor
Posts: 7
Registered: ‎10-03-2013
My Device: Blackberry Z10
My Carrier: Vodafone

Re: Blackberry z10 Wifi Connection problem

How many people in how many posts will it take for RIM / Blackberry to fix this problem?

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New Contributor
Posts: 6
Registered: ‎09-08-2013
My Device: blackberry z10
My Carrier: orange

Re: Blackberry z10 Wifi Connection problem

There seems to be  at least a workaround for this problem.

Last week I sselected the "Hidden SSID" setting for my wifi accounts on my BB Z10

It has connected automatically to work & home networks since then.

Suggest you try this.

 

Many thanks to all who have offered assistance.

New Contributor
Posts: 7
Registered: ‎10-03-2013
My Device: Blackberry Z10
My Carrier: Vodafone

Re: Blackberry z10 Wifi Connection problem

Hi mrmu. Did you edit the existing saved profiles? How do I do that?