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Posts: 200
Registered: ‎06-06-2011
My Device: Torch 9800 / PlayBook / Z10 / Passport
My Carrier: O2 UK
Accepted Solution

Bluetooth issues between Z10 and PlayBook

Since upgrading from a Torch 9800 to a Z10 I have massive issues wth Bluetooth between my handset and my Playbook. They are 


BlackBerry Bridge offers no functions whatsoever 


I am unable to get my Playbook to connect to the Internet via Internet Tetthering on my Z10


I am unable to transfer files between the two devices using Bluetooth 


My devices are paired but the only feature available is using my phone as a remote control for the PlayBook,  wow! 


Any advice folks? This situation is quite useless.  

Forums Advisor III
Posts: 1,432
Registered: ‎02-28-2009
My Device: Torch, Bold, Play Book, and Bluetooth HS-700
My Carrier: BELL

Re: Bluetooth issues between Z10 and PlayBook

[ Edited ]

I have the same issues and pursued them...


As for the Bridge features this is not finished being developed yet for the Z10 to the tablet. The Bridge mode is really only good for limited browsing, but may not work well with secure sites using https.


In the Bridge mode the Playbook email client will not work properly. It best works in the WiFi hot spot mode, or with the true USB tether.


The tethering using Bluetooth does not yet work properly with the tablet and some other types of Bluetooth tablets and computer links. The USB tether with a desktop or laptop computer works excellent.  I use this myself with my laptop computers. I was told the Bluetooth tether option will be fixed in one of the coming updates.


The best solution is to use the phone in the WiFi hot spot mode for the tablet. This works very well, and it is much faster than Bluetooth tether can ever work. Bluetooth tether is limited to about 2.0 to 2.5 mb/sec maximum speed. With the WiFi hot spot mode the tether can go to the speed that your mobile data connection will allow. In 4G mode I have had it to more than 21 mb/sec.


I use when possible an external battery unit with my phone to get longer time from the battery when using its WiFi hotspot mode. Blackberry has this option. You can see them in the accessories for Blackberry at most places that sell Blackberry accessories.  Crackberry.com and Futureshop sell this accessory.


I hope this helps you out!




Jerry G.
Hall of Famer III
Posts: 59,104
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Bluetooth issues between Z10 and PlayBook


According to the readme that is provided when you activate Bridge between them, this is WAD -- Working As Designed. So, while I would agree that the present design is flawed, there is nothing technically broken at this time.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

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Posts: 200
Registered: ‎06-06-2011
My Device: Torch 9800 / PlayBook / Z10 / Passport
My Carrier: O2 UK

Re: Bluetooth issues between Z10 and PlayBook

Two excellent replies within 10 minutes, thanks to both of you. I will set up and try the mobile hotspot. Apart from the above the Z10 continues to impress with every new day. This is a great device. 

New Contributor
Posts: 2
Registered: ‎05-20-2013
My Device: Z10
My Carrier: telus

Re: Bluetooth issues between Z10 and PlayBook

I can't believe BlackBerry cut out so much PlayBook bridge functionality with the Z10. Seeing my BBM texts and emails on my PlayBook is one of the main reason's I stayed with a blackberry smart phone.