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10-09-2013 07:59 PM - edited 10-10-2013 03:35 PM
Within the browser the Browser Go button / "More" button does not work
When I tap it the highlight appears above it... but nothing happens.
I upgraded the OS today and that didn't fix the problem.
I have to use google to browse to a different url... incredibly frustrating... solution?
With further testing I've found that if I load a new tab nothing happens... if I then reselect that new blank tab I can then enter in one url of my choosing and it will load... after that the tab from a Go button stance is dead again. No matter what I do I can get the 'three button' more button to work.
10-12-2013 10:36 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Does this happen to all websites? Also what version of BlackBerry 10 are you currently running? This can be found by going to Settings>About.
If you remove the battery and place it back in and then access the browser, are you able to replicate the issue?
I look forward to your reply.
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10-12-2013 11:10 PM
10-23-2013 10:55 AM - edited 10-23-2013 10:56 AM
Given the details given I'd hope to hear something ... anybody?
Anyone know if 10.2 might 'fix' this problem
12-29-2016 11:32 PM
12-29-2016 11:34 PM
12-30-2016 01:40 AM
Have you tried a hard reset ?
The original post was 2013, should have started a new post with more details.
'More' icon (right bottom) and 'Tab' icon (left bottom), from your description you can access 'Tabs' to get to Private browsing and 'More' for Settings.
12-30-2016 02:36 AM