Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Contributor
Posts: 4
Registered: ‎07-03-2013
My Device: CURVE 9300 AND Z10
My Carrier: TELUS

CAMERA PROBLEMS (colors stripes)

Good Morning

 

I have a problem with my camera on Z10, the screen display is with colors stripes, and I don't have opportunity to take a picture ? I restard the phone without any results ? Do you have an idea of this trouble ?

 

Thanks ! 

Forums Advisor III
Posts: 1,850
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: CAMERA PROBLEMS (colors stripes)

Good day

Welcome to BB forums

What OS are you running?

_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino
New Contributor
Posts: 4
Registered: ‎07-03-2013
My Device: CURVE 9300 AND Z10
My Carrier: TELUS

Re: CAMERA PROBLEMS (colors stripes)

Software version : 10.0.10.85

 

System version : 10.0.10.672

 

Thanks,

 

 

Forums Advisor III
Posts: 1,850
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: CAMERA PROBLEMS (colors stripes)

[ Edited ]

Toundra1975 wrote:

Software version : 10.0.10.85

 

System version : 10.0.10.672

 

Thanks,

 

 


You might want to try installing a new OS if available from Telus

 

click on the link below to help you out!

 

How to perform a Software Update on the BlackBerry 10 smartphone

_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino
New Contributor
Posts: 4
Registered: ‎07-03-2013
My Device: CURVE 9300 AND Z10
My Carrier: TELUS

Re: CAMERA PROBLEMS (colors stripes)

After an update for the last software version, it's still a problem.

 

My next step will be a Telus Store for maybe a change under warranty ?

 

Thanks

 

 

Forums Advisor III
Posts: 1,850
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: CAMERA PROBLEMS (colors stripes)

Yes if the problem is still happening with the upgrade bring it to Telus they can help you sorry I tried my best to help out!

Good lucK!
_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino
Highlighted
New Contributor
Posts: 4
Registered: ‎07-03-2013
My Device: CURVE 9300 AND Z10
My Carrier: TELUS

Re: CAMERA PROBLEMS (colors stripes)

A great thanks Rob, I appreciated !

Bye.